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Empowering transformation through design inquiry in public healthcare
University College of Arts, Crafts and Design, The Department of Design, Crafts and Art (DKK), Industrial design. HDK, Göteborgs universitet, .ORCID iD: 0000-0003-0520-0741
Veryday.
2015 (English)In: Design4Health European 2015 Conference, Sheffield: Sheffield Hallam University , 2015Conference paper, Published paper (Refereed)
Abstract [en]

In health and care service processes the coordination between different caregivers is one of the crucial challenges. This paper presents The patient journey project  as a practical application of a pragmatist pattern of inquiry (Dewey, 1938) and as fruitful way to work with/achieve transformative design. Situations of lived experience and moments of reflections perform as a carrier of knowledge and development. The paper argues that the design tools and mindset used in this project are of great importance in the ongoing transformation towards the patients focus in a Swedish public health care organization. 

Place, publisher, year, edition, pages
Sheffield: Sheffield Hallam University , 2015.
Keyword [en]
Service design, transformation design, design for health
National Category
Design
Research subject
Design
Identifiers
URN: urn:nbn:se:konstfack:diva-5411OAI: oai:DiVA.org:konstfack-5411DiVA: diva2:881203
Available from: 2015-12-10 Created: 2015-12-07 Last updated: 2016-04-15Bibliographically approved

Open Access in DiVA

Empowering transformation(1308 kB)79 downloads
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File name FULLTEXT01.pdfFile size 1308 kBChecksum SHA-512
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Type fulltextMimetype application/pdf

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf